Privacy Policy
This policy explains how ChatCart, developed by InsightSphere Technologies, handles customer and workspace data.
1. Information collected
The service may process account details, organization details, conversation data, message data, order data, billing-related records, template records, audit logs, and security-related operational records.
2. Why information is used
Information is used to provide the service, secure accounts, manage subscriptions, support onboarding, operate customer workflows, maintain logs, process deletion requests, and improve service reliability.
3. Third-party services
The application may integrate with providers such as Meta, database providers, hosting providers, billing providers, and email-delivery systems. Data shared with those systems is limited to what is required for the requested function.
4. Security and access
InsightSphere Technologies applies access controls, encryption of sensitive tokens, logging, and other security measures designed to protect the service and customer data.
5. Retention and deletion
Data retention and deletion follow the platform’s configured retention and deletion workflows. Some company identity information may be retained where needed for billing, audit, compliance, or trial-history control.
6. Customer rights
Customers may request exports, request deletion, review billing status, and manage certain account details through the application, subject to applicable operational and legal constraints.